Terms of Service
Last updated 01/06/2026
1. Introduction
These Terms of Service govern your use of the website, digital courses, products, services, and content provided by The Charles Practice (“we”, “us”, “our”), operated by Beau Charles, a sole trader based in the United Kingdom. By accessing this website, creating an account, purchasing a product or course, or using any of our services, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, you must not use this website or purchase any products or services.
2. Contact Information
Business Name: The Charles Practice
Operator: Beau Charles (Sole Trader)
Email: beau@thecharlespractice.com
3. Services
The Charles Practice provides a range of services, including but not limited to psychotherapy, relationship therapy, supervision, digital courses, educational content, downloadable resources, workshops, and related professional services.
Services may be delivered online, in person, or through a secure digital platform, depending on the nature of the service purchased.
Any specific terms, fees, cancellation policies, or agreements relating to therapeutic services, supervision, workshops, or other professional services will be provided separately where applicable.
4. User Accounts
You may be required to create an account to access certain content or services.
You are responsible for:
Maintaining the confidentiality of your login credentials
Ensuring the information you provide is accurate
All activity that occurs under your account
We reserve the right to suspend or terminate accounts where misuse is identified.
5. Pricing and Payment
Prices for products and services are displayed on the website and may be updated from time to time.
Payment must be made in full before access to paid content is granted.
All prices are displayed in GBP unless otherwise stated.
6. Refund Policy and Waiver of Cancellation Rights
Due to the nature of digital content, purchases of digital courses, downloadable resources, and digital products are generally non-refundable once access has been granted.
By purchasing digital content and requesting immediate access, you:
Request immediate access to the digital content upon purchase; and
Acknowledge and agree that you lose your statutory 14-day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 once access has been granted.
Nothing in these Terms affects your statutory rights where content is faulty, not as described, or where a remedy is required by law.
7. Intellectual Property
All website content, courses, videos, text, graphics, worksheets, branding, logos, downloads, and materials are the intellectual property of The Charles Practice unless otherwise stated.
You are granted a limited, non-exclusive, non-transferable licence for personal use only. This licence may not be assigned, transferred, sublicensed, or otherwise provided to any third party.
You may not:
Copy, reproduce, distribute, or share materials without permission
Record, download, or store protected content
Use materials for commercial purposes
Upload or distribute content on third-party platforms
Remove copyright notices or branding
8. Acceptable Use
You agree not to:
Misuse the website, courses, services, or content in any way
Share your login credentials with any unauthorised person
Permit access to a course by individuals who have not purchased or been granted authorised access
Copy, reproduce, record, download, distribute, sell, sublicense, or otherwise exploit any course materials or website content without prior written permission
Share, publish, upload, or redistribute course content on any platform, website, social media channel, or file-sharing service
Take screenshots, screen recordings, or copies of course content for the purpose of redistribution or commercial use
Attempt to gain unauthorised access to any account, system, platform, or restricted area of the website
Circumvent, disable, or interfere with any security measures or access controls
Use the website, courses, or services in any unlawful, abusive, fraudulent, harmful, or disruptive manner
Use any content provided by The Charles Practice for commercial purposes without our prior written consent
We reserve the right to investigate suspected misuse and to suspend or terminate access to the website, services, or courses where we reasonably believe these Terms have been breached.
9. Disclaimer
Digital courses, educational resources, and self-guided materials provided through this website are intended for educational and personal development purposes only and do not constitute therapy, counselling, psychotherapy, medical advice, diagnosis, or treatment.
Where therapeutic services or clinical supervision are provided directly by a qualified practitioner, these services are subject to separate professional agreements, policies, and informed consent procedures.
No guarantees are made regarding outcomes or results arising from the use of any content, course, or service.
10. Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for any indirect, incidental, consequential, or special losses
We do not accept liability for decisions made based on website content, courses, or resources
Our total liability shall not exceed the amount paid by you for the relevant product or service
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
11. Website Availability
We do not guarantee uninterrupted access to the website or services. We are not liable for interruptions, delays, technical failures, maintenance periods, or events beyond our reasonable control.
We will make reasonable efforts to maintain access wherever possible.
12. Termination
We reserve the right to suspend, restrict, or terminate your access to the website, services, courses, products, or account without refund where we reasonably believe that you have:
Breached these Terms of Service
Shared your login credentials with unauthorised individuals
Permitted access to paid content by individuals who have not purchased or been granted authorised access
Copied, reproduced, recorded, downloaded, distributed, sold, sublicensed, or otherwise misused course content or intellectual property
Shared, published, uploaded, or redistributed course materials without our prior written consent
Engaged in unlawful, abusive, fraudulent, harmful, or disruptive conduct
Attempted to gain unauthorised access to any account, system, platform, or restricted area of the website
Circumvented or interfered with security measures, access controls, or platform functionality
Used the website, courses, products, or services in a manner that may cause harm to The Charles Practice, its users, or its intellectual property
Where access is terminated as a result of a breach of these Terms, you will not be entitled to a refund, compensation, or reinstatement of access. Termination of access does not affect any rights or remedies available to The Charles Practice under these Terms or applicable law
13. Privacy
Your personal information will be collected, processed, and stored in accordance with our Privacy Policy.
14. Third Party Services
This website may contain links to third-party websites, services, or resources.
We are not responsible for the content, availability, security, or practices of any third-party services.
15. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Changes to Terms
We reserve the right to update these Terms of Service at any time.
The most current version will always be available on this website.
17. Entire Agreement
These Terms of Service constitute the entire agreement between you and The Charles Practice regarding your use of this website, products, and services and supersede any prior agreements or understandings.